Dazzle Carpet Cleaning FAQ

by Jan 16, 2019Carpet Cleaning0 comments

When you’re looking for carpet cleaning in Vancouver, you probably have a lot of questions you’d like answered before making a decision. With Dazzle CC, you can count on us being honest and transparent with our pricing, cleaning methods, and the products that we use! Below is a list of frequently asked questions about carpet cleaning in Vancouver – we’re here to help!

1.) Is carpet cleaning safe for my pets and children?

Dazzle CC uses only the safest and most eco-friendly products as part of our carpet cleaning process. All of our products are biodegradable, non-toxic, hypoallergenic, and contain no bleach or VOCs – volatile organic compounds. This means that they’re safe for EVERYONE in your household, even your pets.

2.) How long does carpet cleaning take?

On average, it will take approximately 25 minutes per room. This time can vary greatly depending on the setup of the room, how soiled the carpet is, and any necessary spot removal treatments.

3.) How long will my carpets take to dry?

Dazzle CC’s cleaning process ensures that your carpets are never left soaking wet. You can expect your carpets to take between three and six hours to dry fully, though this also depends on how humid or dry your home is.

4.) Can carpet cleaning remove pet stains?

When your furry friend makes a mess on your carpet, it’s best to act fast and contact Dazzle CC right away. Our pet stain carpet cleaning treatment includes a specially formulated pre-spray that is agitated deeply all the way into the carpet tracking to remove ANY trace of odor and bacteria, getting right to the cause of the stain so that it can be removed from the fibers. It’ll leave your carpet sanitized and safe for your home once more!

5.) How often should I have my carpets professionally cleaned?

We recommend having your carpets cleaned professionally at least once a year, or every 12-18 months. Of course, if you have a commercial property or a high-traffic area, it’s best to have it done more often for maintenance purposes. Spot carpet cleaning should be done anytime that there’s a stain or any kind of residue on your carpets; Dazzle CC offers an incredible Ultra Value plan that will provide you with service as often as you need it.

6.) How do I prepare my home before a carpet cleaning appointment?

Small items such as children’s toys, pet beds, clothes, shoes and rugs should be moved before your technician arrives onsite. We also ask that the carpet be vacuumed prior to your appointment to remove pet hair and other noticeable debris so you can get the most out of your carpet cleaning! Furniture should be moved out of the areas that you are having serviced, as we will have to clean around any furniture that is left in place. We also recommend temporarily moving any breakables like picture frames or glass decorations into a separate room just to be safe!

7.) Do you offer carpet cleaning on the weekends or after business hours?

On a case by case basis, we do, especially for commercial customers! Please give us a call at 604 802 8500 to discuss booking an appointment after or before our usual business hours. We are as flexible as we need to be!

8.) Why is carpet cleaning important?

Carpet cleaning increases the breathability and overall health of your home. Allergens, bacteria, grime, pet dander, dust mites, and oil residue are all capable of sinking deep into your carpets, even with regular vacuuming, and can lead to possible respiratory issues if left for too long. Likewise, if liquid stains are left to soak into the carpets, they will very quickly become damaged, and the longevity of your carpets will be seriously compromised. For a home that is happy and healthy and safe from top to bottom, carpet cleaning is every bit as important as every other part of your cleaning routine!

Be sure to read through our FAQ on our website as well, and give us a call at 604 802 8500 if you have any other questions that haven’t been answered yet! You can also check out our Instagram @dazzle_cc to keep up to date on all of our promotions and contests – we’d love to see you there!

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Happy Customers

  • We were recommended by our friends to use Dazzle carpet cleaners to remove oil stains from our fabric bed frame. They did an amazing job getting the stains out! Highly recommend!!

    Maria Alexandris Avatar Maria Alexandris
  • Very impressed and pleased with the dazzle service that was recommended to me by my in laws. From the start (initial contact, follow-up, service)...I would give it two thumbs up! Look no further for carpet cleaning. My carpet cleaner was Aiden and he was terrific.

    Stephanie Yim Avatar Stephanie Yim
  • Excellent service. Rob came by and explained the process in a knowledgeable and professional manner. Aden did an outstanding job on the carpets, the tiles, and the slate floors. Well priced.

    richard brail Avatar richard brail
  • My carpets looks brand new! The service was amazing, the people were very polite , the price is complete amazing too! They didnt manage to take out one stain but it almost faded , so I easily removed it with vinegar and it was gone . I feel like I would have to deal with it more difficult if they hadn't remove the stain as much as possible! I always had trouble finding someone who can clean my carpets, but I finally found one that I can trust!

    inosensia setiono Avatar inosensia setiono
  • We had our carpet cleaned by them when my baby is three months old. They use plant based solution so it’s baby and pets friendly. Carpet got cleaned very well except one spot was stained with oil which came back to the surface after couple days which was exactly what they told us what might happen since it’s oil. Other than that, the carpet looks fresh and clean and they were able to remove couple of tough stains left by our dog. Will definitely use them again!

    Cecily H Avatar Cecily H
  • Our technician Aiden did a great job! He was on time, professional, friendly, made sure furniture/walls/corners were protected. Also worked hard and quickly, very efficient. Carpet looks great. Thank you!

    D Chow Avatar D Chow
  • I’ve used this company 2 times now and am very impressed. The office staff made sure to confirm scheduled appointment time a day before visit, and also on the day to tell me that a service agent was on his way. When the Dazzle Carpet service agent arrived he was very professional, polite and got to work right away. I was very satisfied with the quality of work. I will always use this company going forward. Ed and Terry

    Ed Tack Avatar Ed Tack
  • I had the Dazzle come in to have our carpet cleaned prior to the arrival of our newborn. It was a very last minute decision and initially, I was hesitant about cleaning the carpet as I remembered it would usually leave a strong chemical smell and I had to ventilate the whole house for at least a couple days. We are a family of two young toddlers and a newborn on the way and I was not sure if I wanted to risk having the wet and chemical soaked carpet only a couple weeks before my due date. But I realized I worried for nothing. I was able to get an appointment promptly and get the work done in a matter of a few days. Rob and his assistant did a fantastic job! There was absolutely no need for me to worry about the smell or ventilation as there was none and the carpet were spotlessly clean. They convinced me that I could have a clean, if not cleaner, carpet without having to use strong chemical filled products. I would highly recommend to anybody but especially, for families with young children like ours who can appreciate their plant based products that are safer to little ones. All in all, I am 120% satisfied with their work and would love to have them come back to clean our carpet in the future again!

    Elysia Suyu Avatar Elysia Suyu
  • A friend of mine recommended I call Dazzle for my carpet cleaning, and I'm glad I did. They provided excellent services and were exceptionally friendly and professional. I would definitely give them a call again.

    Andy Hoong Avatar Andy Hoong
  • I used Dazzle Carpet Cleaning for the first time this week and am super impressed with the service and quality of work. After my previous carpet cleaner retired, I found Dazzle by searching carpet cleaners on the internet. I feel lucky to have found such a fantastic company first try. Kiera is very organized setting up the appointment and reminders and making sure I knew when the technician was arriving. Rob and his assistant cleaned the carpets. Rob is a very informed and talented professional. He ensured an excellent clean of my carpets and care of my walls and corners. I am very impressed and will call Dazzle in the future. I am also happy to support a small, local business.

    Karen Orava Avatar Karen Orava
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