Dazzle Carpet Cleaning FAQ

by Jan 16, 2019Carpet Cleaning0 comments

When you’re looking for carpet cleaning in Vancouver, you probably have a lot of questions you’d like answered before making a decision. With Dazzle CC, you can count on us being honest and transparent with our pricing, cleaning methods, and the products that we use! Below is a list of frequently asked questions about carpet cleaning in Vancouver – we’re here to help!

1.) Is carpet cleaning safe for my pets and children?

Dazzle CC uses only the safest and most eco-friendly products as part of our carpet cleaning process. All of our products are biodegradable, non-toxic, hypoallergenic, and contain no bleach or VOCs – volatile organic compounds. This means that they’re safe for EVERYONE in your household, even your pets.

2.) How long does carpet cleaning take?

On average, it will take approximately 25 minutes per room. This time can vary greatly depending on the setup of the room, how soiled the carpet is, and any necessary spot removal treatments.

3.) How long will my carpets take to dry?

Dazzle CC’s cleaning process ensures that your carpets are never left soaking wet. You can expect your carpets to take between three and six hours to dry fully, though this also depends on how humid or dry your home is.

4.) Can carpet cleaning remove pet stains?

When your furry friend makes a mess on your carpet, it’s best to act fast and contact Dazzle CC right away. Our pet stain carpet cleaning treatment includes a specially formulated pre-spray that is agitated deeply all the way into the carpet tracking to remove ANY trace of odor and bacteria, getting right to the cause of the stain so that it can be removed from the fibers. It’ll leave your carpet sanitized and safe for your home once more!

5.) How often should I have my carpets professionally cleaned?

We recommend having your carpets cleaned professionally at least once a year, or every 12-18 months. Of course, if you have a commercial property or a high-traffic area, it’s best to have it done more often for maintenance purposes. Spot carpet cleaning should be done anytime that there’s a stain or any kind of residue on your carpets; Dazzle CC offers an incredible Ultra Value plan that will provide you with service as often as you need it.

6.) How do I prepare my home before a carpet cleaning appointment?

Small items such as children’s toys, pet beds, clothes, shoes and rugs should be moved before your technician arrives onsite. We also ask that the carpet be vacuumed prior to your appointment to remove pet hair and other noticeable debris so you can get the most out of your carpet cleaning! Furniture should be moved out of the areas that you are having serviced, as we will have to clean around any furniture that is left in place. We also recommend temporarily moving any breakables like picture frames or glass decorations into a separate room just to be safe!

7.) Do you offer carpet cleaning on the weekends or after business hours?

On a case by case basis, we do, especially for commercial customers! Please give us a call at 604 802 8500 to discuss booking an appointment after or before our usual business hours. We are as flexible as we need to be!

8.) Why is carpet cleaning important?

Carpet cleaning increases the breathability and overall health of your home. Allergens, bacteria, grime, pet dander, dust mites, and oil residue are all capable of sinking deep into your carpets, even with regular vacuuming, and can lead to possible respiratory issues if left for too long. Likewise, if liquid stains are left to soak into the carpets, they will very quickly become damaged, and the longevity of your carpets will be seriously compromised. For a home that is happy and healthy and safe from top to bottom, carpet cleaning is every bit as important as every other part of your cleaning routine!

Be sure to read through our FAQ on our website as well, and give us a call at 604 802 8500 if you have any other questions that haven’t been answered yet! You can also check out our Instagram @dazzle_cc to keep up to date on all of our promotions and contests – we’d love to see you there!

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Happy Customers

  • 5 star review  We had our carpet cleaned by them when my baby is three months old. They use plant based solution so it’s baby and pets friendly. Carpet got cleaned very well except one spot was stained with oil which came back to the surface after couple days which was exactly what they told us what might happen since it’s oil. Other than that, the carpet looks fresh and clean and they were able to remove couple of tough stains left by our dog. Will definitely use them again!

    thumb Cecily H
  • 5 star review  Wow ! Had to make a google account just to leave a review. I am blown away by the service I received from Dazzle start to finish. Keira the receptionist was friendly and sweet every step of the way, she gave me a great discount for my cleaning and called me before and after my appointment to make sure everything went well. The guys were great, arrived on time and did a fantastic job. Top notch work all around, I;ll be recommending Dazzle to all of my friends and family. Keira, keep being your friendly charming self, it goes a long way 😉

    thumb D C
  • 5 star review  Just had the Dazzle team clean my carpets yesterday, they did an amazing job and my carpets have never looked better. I will use their services in the future again! Very professional.

    thumb Dean Earle
  • 5 star review  Overall wonderful service. Quite professional and the cleaning is amazingly done with a great price. Customer service is also some of the best I have ever experienced. Would highly recommend to anyone looking into their services!

    thumb Yasmeena Kibaida
  • 5 star review  They did an amazing job and it was very affordable. Will definitely use them from now on.

    thumb Sameer Karim
  • 5 star review  I noticed the Dazzle Carpet Cleaning van at my neighbours and gave them a call to see if they could clean my place too. Thankfully Bernard was able to make a switch and fit me in! Soon after, Aidan came to my door to assess what needed to be cleaned and I could see that he was enthusiastic about stain removal! Aidan is friendly and professional and did a great job carefully moving furniture around. He thoroughly cleaned my large sectional sofa, the living room carpet and even got the blueberry stain out of my kitchen chair! I highly recommend Aidan as he clearly has confidence in his own skills and demonstrates pride in his work. I am very happy with the results!

    thumb Liz Charyna
  • 5 star review  Excellent service. Rob came by and explained the process in a knowledgeable and professional manner. Aden did an outstanding job on the carpets, the tiles, and the slate floors. Well priced.

    thumb richard brail
  • 5 star review  Very impressed and pleased with the dazzle service that was recommended to me by my in laws. From the start (initial contact, follow-up, service)...I would give it two thumbs up! Look no further for carpet cleaning. My carpet cleaner was Aiden and he was terrific.

    thumb Stephanie Yim
  • 5 star review  I called on Monday to have my carpets cleaned. I was given an appointment for Wednesday between 10:00 and 12:00. 11:15 my buzzer went. A very nice young man ( Aiden ) came to my door. I was very impressed with him the moment he came in the door. He told me where he was going to start and finish. I had some very bad stains and he was able to get them all out. The price quoted to me was spot on, there were no hidden fees. You don't need to look any further just book now with Dazzle. Rita Robinson

    thumb Rita Robinson
  • 5 star review  Dazzle's spot cleaner got salsa out of our upholstered chair! Very professional and excellent customer service!

    thumb Steven Hayes
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