Dazzle Carpet Cleaning FAQ

by Jan 16, 2019Carpet Cleaning0 comments

When you’re looking for carpet cleaning in Vancouver, you probably have a lot of questions you’d like answered before making a decision. With Dazzle CC, you can count on us being honest and transparent with our pricing, cleaning methods, and the products that we use! Below is a list of frequently asked questions about carpet cleaning in Vancouver – we’re here to help!

1.) Is carpet cleaning safe for my pets and children?

Dazzle CC uses only the safest and most eco-friendly products as part of our carpet cleaning process. All of our products are biodegradable, non-toxic, hypoallergenic, and contain no bleach or VOCs – volatile organic compounds. This means that they’re safe for EVERYONE in your household, even your pets.

2.) How long does carpet cleaning take?

On average, it will take approximately 25 minutes per room. This time can vary greatly depending on the setup of the room, how soiled the carpet is, and any necessary spot removal treatments.

3.) How long will my carpets take to dry?

Dazzle CC’s cleaning process ensures that your carpets are never left soaking wet. You can expect your carpets to take between three and six hours to dry fully, though this also depends on how humid or dry your home is.

4.) Can carpet cleaning remove pet stains?

When your furry friend makes a mess on your carpet, it’s best to act fast and contact Dazzle CC right away. Our pet stain carpet cleaning treatment includes a specially formulated pre-spray that is agitated deeply all the way into the carpet tracking to remove ANY trace of odor and bacteria, getting right to the cause of the stain so that it can be removed from the fibers. It’ll leave your carpet sanitized and safe for your home once more!

5.) How often should I have my carpets professionally cleaned?

We recommend having your carpets cleaned professionally at least once a year, or every 12-18 months. Of course, if you have a commercial property or a high-traffic area, it’s best to have it done more often for maintenance purposes. Spot carpet cleaning should be done anytime that there’s a stain or any kind of residue on your carpets; Dazzle CC offers an incredible Ultra Value plan that will provide you with service as often as you need it.

6.) How do I prepare my home before a carpet cleaning appointment?

Small items such as children’s toys, pet beds, clothes, shoes and rugs should be moved before your technician arrives onsite. We also ask that the carpet be vacuumed prior to your appointment to remove pet hair and other noticeable debris so you can get the most out of your carpet cleaning! Furniture should be moved out of the areas that you are having serviced, as we will have to clean around any furniture that is left in place. We also recommend temporarily moving any breakables like picture frames or glass decorations into a separate room just to be safe!

7.) Do you offer carpet cleaning on the weekends or after business hours?

On a case by case basis, we do, especially for commercial customers! Please give us a call at 604 802 8500 to discuss booking an appointment after or before our usual business hours. We are as flexible as we need to be!

8.) Why is carpet cleaning important?

Carpet cleaning increases the breathability and overall health of your home. Allergens, bacteria, grime, pet dander, dust mites, and oil residue are all capable of sinking deep into your carpets, even with regular vacuuming, and can lead to possible respiratory issues if left for too long. Likewise, if liquid stains are left to soak into the carpets, they will very quickly become damaged, and the longevity of your carpets will be seriously compromised. For a home that is happy and healthy and safe from top to bottom, carpet cleaning is every bit as important as every other part of your cleaning routine!

Be sure to read through our FAQ on our website as well, and give us a call at 604 802 8500 if you have any other questions that haven’t been answered yet! You can also check out our Instagram @dazzle_cc to keep up to date on all of our promotions and contests – we’d love to see you there!

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Happy Customers

  • 5 star review  We were recommended by our friends to use Dazzle carpet cleaners to remove oil stains from our fabric bed frame. They did an amazing job getting the stains out! Highly recommend!!

    thumb Maria Alexandris
  • 5 star review  We are extremely happy with the carpet cleaning and vinyl waxing job, Rob and his team from Dazzle has done for us in our office space. They were quick, efficient and more than accommodating to us for our needs. The outcome was fantastic! I would highly recommend and intend to use them again in the future.

    thumb CWPC Property
  • 5 star review  Dazzle was one of the few places I called looking to have my sofa cleaned. In the end, I chose this company simply because the person over the phone was polite and professional. Aiden was the technician that arrived at my home, and not only did he get the nasty stains out of my sofa, but he gave me cleaning related knowledge that I was unaware of. He was also super kind, polite, and professional. I’ll definitely be sticking with Dazzle for future services!

    thumb Minna Jhand
  • 5 star review  We had our carpet cleaned by them when my baby is three months old. They use plant based solution so it’s baby and pets friendly. Carpet got cleaned very well except one spot was stained with oil which came back to the surface after couple days which was exactly what they told us what might happen since it’s oil. Other than that, the carpet looks fresh and clean and they were able to remove couple of tough stains left by our dog. Will definitely use them again!

    thumb Cecily H
  • 5 star review  I called Dazzle carpet cleaners to clean older carpet in my condo. I was so impressed by the amazing job Aiden did and his professionalism. He was even able to get out some stains I thought were there for good. So impressed! Will absolutely use Dazzle again.

    thumb Jess Meraw
  • 5 star review  Smokers these guys are busy! Called wanting to get my place cleaned this Saturday before my lease was up, the receptionist kindly explained that they were fully booked but took the time to tell me all about their services and prices even still. Great discounts for first time customers. Even though Dazzle could not book me in I'm still happy I called. Good customer service is hard to come by these days. I'm an old timer who believes that the person who answers the phone is the face of the business. I gave the receptionist my information and she will be calling me back to set up carpet cleaning for my new place when I'm moved out! Wow! Still giving me 20% off even though the discount ends this month. If this is just their reception, can't wait to see what kind of job cleaning they do. Will update after my appointment. Kiera (i before e, like you told me!) keep up the good work. You made an old man very happy by chatting with him on the phone today!

    thumb Luke Williamson
  • 5 star review  Very impressed and pleased with the dazzle service that was recommended to me by my in laws. From the start (initial contact, follow-up, service)...I would give it two thumbs up! Look no further for carpet cleaning. My carpet cleaner was Aiden and he was terrific.

    thumb Stephanie Yim
  • 5 star review  Best, best service and very good pricing. Very professional and delivers what they promise. Been using them for over 10 years and have given them all my business and keep passing them onto to others 🙂

    thumb Sophia Yeh
  • 5 star review  Amazing service yesterday, the carpet tech was professional and a hard worker. I appreciate the courteous and kind service... I would definately book again.

    thumb KEN LAM
  • 5 star review  We are extremely happy with the carpet cleaning and vinyl waxing job, Rob and his team from Dazzle has done for us in our office space. They were quick, efficient and more than accommodating to us for our needs. The outcome was fantastic! I would highly recommend and intend to use them again in the future.

    thumb CWPC Property
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