DCC Tips + Tricks

by Jun 9, 2020Cleaning Tips0 comments

Educating our customers is important to the progress, growth and development of our business.
Here we have outlined some tips and answers to the most common questions asked by our loyal customers.
Please read and see if your questions are answered.

Is carpet cleaning safe for my pets and children?
Dazzle CC uses only the safest and most eco-friendly products as part of our carpet cleaning process. All of our products are biodegradable, non-toxic, hypoallergenic, and contain no bleach or VOCs – volatile organic compounds. This means that they’re safe for EVERYONE in your household, even your pets.

How long does carpet cleaning take?
On average, it will take approximately 25 minutes per room. This time can vary greatly depending on the setup of the room, how soiled the carpet is, and any necessary spot removal treatments.

How long will my carpets take to dry?
Dazzle CC’s cleaning process ensures that your carpets are never left soaking wet. You can expect your carpets to take between three and six hours to dry fully, though this also depends on how humid or dry your home is.

Can carpet cleaning remove pet stains?
When your furry friend makes a mess on your carpet, it’s best to act fast and contact Dazzle CC right away. Our pet stain carpet cleaning treatment includes a specially formulated pre-spray that is agitated deeply all the way into the carpet tracking to remove ANY trace of odor and bacteria, getting right to the cause of the stain so that it can be removed from the fibers. It’ll leave your carpet sanitized and safe for your home once more!

How often should I have my carpets professionally cleaned?
We recommend having your carpets cleaned professionally at least once a year, or every 12-18 months. Of course, if you have a commercial property or a high-traffic area, it’s best to have it done more often for maintenance purposes. Spot carpet cleaning should be done anytime that there’s a stain or any kind of residue on your carpets; Dazzle CC offers an incredible Ultra Value plan that will provide you with service as often as you need it.

How do I prepare my home before a carpet cleaning appointment?
Small items such as children’s toys, pet beds, clothes, shoes and rugs should be moved before your technician arrives onsite. We also ask that the carpet be vacuumed prior to your appointment to remove pet hair and other noticeable debris so you can get the most out of your carpet cleaning! Furniture should be moved out of the areas that you are having serviced, as we will have to clean around any furniture that is left in place. We also recommend temporarily moving any breakables like picture frames or glass decorations into a separate room just to be safe!

Do you offer carpet cleaning on the weekends or after business hours?
On a case by case basis, we do, especially for commercial customers! Please give us a call at 604 802 8500 to discuss booking an appointment after or before our usual business hours. We are as flexible as we need to be!

Why is carpet cleaning important?
Carpet cleaning increases the breathability and overall health of your home. Allergens, bacteria, grime, pet dander, dust mites, and oil residue are all capable of sinking deep into your carpets, even with regular vacuuming, and can lead to possible respiratory issues if left for too long. Likewise, if liquid stains are left to soak into the carpets, they will very quickly become damaged, and the longevity of your carpets will be seriously compromised. For a home that is happy and healthy and safe from top to bottom, carpet cleaning is every bit as important as every other part of your cleaning routine!

Be sure to read through our FAQ on our website as well, and give us a call at 604 802 8500 if you have any other questions that haven’t been answered yet! You can also check out our Instagram @dazzle_cc to keep up to date on all of our promotions and contests – we’d love to see you there!

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Happy Customers

  • 5 star review  The whole process of booking through to getting the job done was easy, efficient, and high quality. These guys are a great team!

    thumb Susan Horning
  • 5 star review  Dazzle Carpet Cleaning did a great job with the carpets for my move-out clean. The service was friendly, efficient and accommodating, and I would certainly recommend and use this company again!

    thumb Sonu Purhar
  • 5 star review  Our technician Aiden did a great job! He was on time, professional, friendly, made sure furniture/walls/corners were protected. Also worked hard and quickly, very efficient. Carpet looks great. Thank you!

    thumb D Chow
  • 5 star review  I would highly recommend Dazzle Carpet Cleaning. They arrived right on time, did a wonderful job and were extremely pleasant. I will definitely be using Dazzle in the future.

    thumb Genesis Kitchens
  • 5 star review  I am very satisfied and impressed with their carpet cleaning. My carpet is thoroughly cleaned and it did dried fast as promised. I thank the crew for a wonderful job done. Will definitely use Dazzle again for my next cleaning.

    thumb buddhagoldie
  • 5 star review  Aiden was on time, polite, and very professional. Our kid drew on the carpet and spilled milk on it which we all thought wasn’t gonna go away, but Aiden made it look new. Would totally recommend

    thumb zhongshan liu
  • 5 star review  Showed up when they were supposed to - I have had too much trouble with other companies no shows. Tech Aiden did a great job, asking questions as needed and letting me know of problems spots. Now that everything is dry, all the carpets look glossy and clean. I will be calling them again for future cleaning.

    thumb Deborah Burian
  • 5 star review  Bernard and his team are very professional. They don’t leave the job until you’re satisfied. I had some tough stains to get out and was surprised that they were able to get a lot of it out. I will definitely keep their number handy and use them again in the future!!

    thumb Very grateful
  • 5 star review  I was very pleased with this company. Not only was all communication friendly and very accommodating with scheduling, but the technician that came was extremely hard working, conscientious and did an excellent job. I will certainly use them again.

    thumb Barbara Cohen
  • 5 star review  Very impressed and pleased with the dazzle service that was recommended to me by my in laws. From the start (initial contact, follow-up, service)...I would give it two thumbs up! Look no further for carpet cleaning. My carpet cleaner was Aiden and he was terrific.

    thumb Stephanie Yim
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