DCC Tips + Tricks

by Jun 9, 2020Cleaning Tips0 comments

Educating our customers is important to the progress, growth and development of our business.
Here we have outlined some tips and answers to the most common questions asked by our loyal customers.
Please read and see if your questions are answered.

Is carpet cleaning safe for my pets and children?
Dazzle CC uses only the safest and most eco-friendly products as part of our carpet cleaning process. All of our products are biodegradable, non-toxic, hypoallergenic, and contain no bleach or VOCs – volatile organic compounds. This means that they’re safe for EVERYONE in your household, even your pets.

How long does carpet cleaning take?
On average, it will take approximately 25 minutes per room. This time can vary greatly depending on the setup of the room, how soiled the carpet is, and any necessary spot removal treatments.

How long will my carpets take to dry?
Dazzle CC’s cleaning process ensures that your carpets are never left soaking wet. You can expect your carpets to take between three and six hours to dry fully, though this also depends on how humid or dry your home is.

Can carpet cleaning remove pet stains?
When your furry friend makes a mess on your carpet, it’s best to act fast and contact Dazzle CC right away. Our pet stain carpet cleaning treatment includes a specially formulated pre-spray that is agitated deeply all the way into the carpet tracking to remove ANY trace of odor and bacteria, getting right to the cause of the stain so that it can be removed from the fibers. It’ll leave your carpet sanitized and safe for your home once more!

How often should I have my carpets professionally cleaned?
We recommend having your carpets cleaned professionally at least once a year, or every 12-18 months. Of course, if you have a commercial property or a high-traffic area, it’s best to have it done more often for maintenance purposes. Spot carpet cleaning should be done anytime that there’s a stain or any kind of residue on your carpets; Dazzle CC offers an incredible Ultra Value plan that will provide you with service as often as you need it.

How do I prepare my home before a carpet cleaning appointment?
Small items such as children’s toys, pet beds, clothes, shoes and rugs should be moved before your technician arrives onsite. We also ask that the carpet be vacuumed prior to your appointment to remove pet hair and other noticeable debris so you can get the most out of your carpet cleaning! Furniture should be moved out of the areas that you are having serviced, as we will have to clean around any furniture that is left in place. We also recommend temporarily moving any breakables like picture frames or glass decorations into a separate room just to be safe!

Do you offer carpet cleaning on the weekends or after business hours?
On a case by case basis, we do, especially for commercial customers! Please give us a call at 604 802 8500 to discuss booking an appointment after or before our usual business hours. We are as flexible as we need to be!

Why is carpet cleaning important?
Carpet cleaning increases the breathability and overall health of your home. Allergens, bacteria, grime, pet dander, dust mites, and oil residue are all capable of sinking deep into your carpets, even with regular vacuuming, and can lead to possible respiratory issues if left for too long. Likewise, if liquid stains are left to soak into the carpets, they will very quickly become damaged, and the longevity of your carpets will be seriously compromised. For a home that is happy and healthy and safe from top to bottom, carpet cleaning is every bit as important as every other part of your cleaning routine!

Be sure to read through our FAQ on our website as well, and give us a call at 604 802 8500 if you have any other questions that haven’t been answered yet! You can also check out our Instagram @dazzle_cc to keep up to date on all of our promotions and contests – we’d love to see you there!

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Happy Customers

  • I had the Dazzle come in to have our carpet cleaned prior to the arrival of our newborn. It was a very last minute decision and initially, I was hesitant about cleaning the carpet as I remembered it would usually leave a strong chemical smell and I had to ventilate the whole house for at least a couple days. We are a family of two young toddlers and a newborn on the way and I was not sure if I wanted to risk having the wet and chemical soaked carpet only a couple weeks before my due date. But I realized I worried for nothing. I was able to get an appointment promptly and get the work done in a matter of a few days. Rob and his assistant did a fantastic job! There was absolutely no need for me to worry about the smell or ventilation as there was none and the carpet were spotlessly clean. They convinced me that I could have a clean, if not cleaner, carpet without having to use strong chemical filled products. I would highly recommend to anybody but especially, for families with young children like ours who can appreciate their plant based products that are safer to little ones. All in all, I am 120% satisfied with their work and would love to have them come back to clean our carpet in the future again!

    Elysia Suyu Avatar Elysia Suyu
  • A friend of mine recommended I call Dazzle for my carpet cleaning, and I'm glad I did. They provided excellent services and were exceptionally friendly and professional. I would definitely give them a call again.

    Andy Hoong Avatar Andy Hoong
  • We are extremely happy with the carpet cleaning and vinyl waxing job, Rob and his team from Dazzle has done for us in our office space. They were quick, efficient and more than accommodating to us for our needs. The outcome was fantastic! I would highly recommend and intend to use them again in the future.

    CWPC Property Avatar CWPC Property
  • I was very pleased with this company. Not only was all communication friendly and very accommodating with scheduling, but the technician that came was extremely hard working, conscientious and did an excellent job. I will certainly use them again.

    Barbara Cohen Avatar Barbara Cohen
  • Dazzle Carpet Cleaning provided excellent service at very competitive prices. The technician they sent, Aidan, was punctual, professional and pleasant. He worked on stains until both he and I were satisfied they were removed. The products used were scent-free and dry within a couple of hours. I would definitely use Dazzle services again.

    Kristina Ikavalko Avatar Kristina Ikavalko
  • Bernard and his team are very professional. They don’t leave the job until you’re satisfied. I had some tough stains to get out and was surprised that they were able to get a lot of it out. I will definitely keep their number handy and use them again in the future!!

    Very grateful Avatar Very grateful
  • Aiden professionally cleaned a couple of our large area rugs and our sofa. He was very nice, very professional, and did a great job! The most important thing to me was to use a company that used cleaning products safe for my baby and my two dogs, and that’s what this company uses. Not only that, but they’re eco-friendly. I was thinking there would still be some lingering smell from the cleaning solution, but I didn’t smell anything at all which made me feel confident my baby and pets wouldn’t be breathing anything toxic as promised. We will definitely be using Dazzle again 🙂

    Michelle Lindemann Avatar Michelle Lindemann
  • Wow ! Had to make a google account just to leave a review. I am blown away by the service I received from Dazzle start to finish. Keira the receptionist was friendly and sweet every step of the way, she gave me a great discount for my cleaning and called me before and after my appointment to make sure everything went well. The guys were great, arrived on time and did a fantastic job. Top notch work all around, I;ll be recommending Dazzle to all of my friends and family. Keira, keep being your friendly charming self, it goes a long way 😉

    D C Avatar D C
  • The dazzle crew are very nice company true professional was a joy to deal with them from the receptionist to the gentlemen who came and cleaned my mattress five start service.

    Julio Bonilla Avatar Julio Bonilla
  • Excellent service. Rob came by and explained the process in a knowledgeable and professional manner. Aden did an outstanding job on the carpets, the tiles, and the slate floors. Well priced.

    richard brail Avatar richard brail
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